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Privacy Policy

Last Updated: December 24, 2025

At Gnad Coffee, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, place orders, or contact us.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

When you interact with Gnad Coffee, we may collect the following personal information:

  • Full name

  • Email address

  • Mobile phone number

  • Location and delivery address

  • Any information you voluntarily provide through our website, Contact Us page, WhatsApp, or email

We collect only the information necessary to provide our services and fulfill orders.

2. How We Use Your Information

Your personal information is used to:

  • Process and deliver orders across the UAE

  • Communicate with you regarding orders, inquiries, or support requests

  • Respond to messages sent via WhatsApp, email, or the Contact Us page

  • Improve our products, services, and customer experience

  • Comply with applicable legal and regulatory requirements

3. Sharing of Information

Gnad Coffee does not sell, rent, or trade your personal information to any third parties.

We may share limited information only when necessary, including:

  • Delivery companies, solely for the purpose of delivering goods to your specified address

All third parties are required to handle your information securely and use it only for the intended purpose.

4. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. Access to personal information is restricted to authorized personnel only.

5. Communication Channels

You may contact Gnad Coffee through:

  • Our website’s Contact Us page

  • WhatsApp

  • Email

  • Phone calls

Any information shared through these channels is handled in accordance with this Privacy Policy.

6. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data, subject to legal and operational requirements

To exercise these rights, please contact us using the details provided below.

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and website functionality. These technologies do not collect personally identifiable information unless you choose to provide it.

8. Changes to This Privacy Policy

Gnad Coffee reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact Gnad Coffee through any of the following channels:

We are committed to addressing your inquiries promptly and transparently.

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